Full-service E-commerce social media marketing agency driving scalable growth
Transform your social presence into a high-converting digital storefront with dedicated E-commerce social media specialists. We combine thumb-stopping creative with data-driven advertising to scale your revenue
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High-velocity creative execution, social commerce integration, and measurable user acquisition for ambitious retail brands
Trusted by 250+ startups and global brands, across 30+ industries.
Social media marketing challenges
before partnering with us
Social media presence is not driving actual store transactions
You get full visibility into the buyer journey through data-driven tracking that connects social engagement directly to store sales
Difficulty understanding which content contributes to direct revenue
Every campaign is backed by detailed performance analytics so you always know which posts drive the highest ROAS and impact
Active social presence but no meaningful engagement or social proof
Our team creates platform-native content that sparks conversation and builds high-trust communities around your product lineup
No internal resources to manage technical social commerce features
We act as your dedicated content and social department from strategy to execution so your team can focus on logistics and inventory
Visual identity looks inconsistent across different shopping channels
We maintain brand consistency across all platforms visually and tonally for a professional and recognizable retail presence
Disappointing results from previous partners using generic templates
Everything we execute is tailored to your specific product category and target demographic with custom strategy rather than templates
Scaling inventory fast and needing an adaptable social media partner
Our flexible monthly plans and specialized growth pods are built to scale alongside your brand from launch to global expansion
Operating in a highly competitive or complex E-commerce niche
From fashion to consumer tech we help retail innovators stand out through high-impact storytelling and high-velocity trend-jacking
Overwhelmed by the constant changes in shoppable social platforms
We identify the highest-ROI platforms based on your specific audience behavior to make every post and ad dollar work harder
Why E-commerce social media marketing is essential for growth
In today's digital-first retail landscape social media has evolved from a discovery tool into a primary sales engine. Strategic SMM is non-negotiable for sustainable E-commerce growth
01
Visibility
The more shoppers see your products the more they trust your brand. Regular presence across social platforms increases familiarity and recall to help you stay top of mind when it is time to purchase
02
Social commerce
Social media acts as a modern storefront rather than just a marketing channel. We design content that drives immediate action and facilitates direct checkout to turn followers into customers
03
Performance optimization
Likes do not drive revenue but transactions do. Every tactic is measured and refined with conversion performance in mind to make your advertising budget work harder
04
Social proof and trust
People buy from brands they recognize and relate to. An active and thoughtful presence builds digital authority and highlights user success stories to earn long-term consumer loyalty
Social media marketing services
for every platform
Facebook
We build smart content and ad strategies to grow your reach and leads. From community building to full-funnel E-commerce campaigns, we make Facebook work for your business
Audience targeting
Community building
Paid campaigns
Funnel strategy
Content planning
Retargeting ads
Lead generation
Instagram
We create scroll-stopping visuals and shoppable campaigns that convert. From Stories to Reels and paid ads, we build an Instagram presence that grows your E-commerce brand and following
Visual storytelling
Reel creation
Feed design
Caption writing
Paid boosting
Community growth
Shoppable content
TikTok
We turn short-form video into your highest-performing sales channel. From viral product demos to TikTok Shop integration and paid ads, we build a TikTok presence that drives discovery, impulse purchases, and scalable E-commerce growth
Viral content
TikTok Shop
Product demos
Trend-jacking
UGC campaigns
Paid ads
Influencer seeding
Twitter (X)
We craft sharp, real-time messaging that drives attention and action. From influencer engagement to trend-driven retail content, we turn Twitter (X) into a growth engine for your brand
Trend surfing
Influencer outreach
Sharp copy
Real-time posts
Hashtag strategy
Engagement loops
Virality tactics
LinkedIn
We position your retail brand as a professional leader in the industry. From executive profile optimization to B2B wholesale lead generation, we make LinkedIn work for serious E-commerce business expansion
Thought leadership
B2B strategy
Profile polish
Lead nurturing
Expert positioning
Content calendars
Industry targeting
YouTube
We turn video into one of your strongest conversion channels. From initial idea to publishing, our team produces product-led content that inspires and drives buyer action
Video scripting
Channel strategy
Video SEO
Series format
Ad placement
Storytelling hooks
Viewer retention
Pinterest
We use creativity and visual SEO to turn pins into website traffic and sales. From branded boards to promoted pins, our specialists turn inspiration into measurable E-commerce growth
Board curation
Branded pins
Visual search SEO
Traffic growth
Funnel integration
Creative strategy
Seasonal boosts
Our proven 5-phase E-commerce social media marketing methodology
How we turn followers into repeat customers (step-by-step)
Phase 1
Discovery and store audit
- Deep-dive analysis of your current social presence and store performance
- Consumer behavior insights and regional competitor benchmarking
- Visual identity definition and revenue goal setting
- Platform selection and conversion KPI definition
Phase 2
Strategy and sales funnel planning
- Custom social commerce roadmap creation
- Product-led content pillars and messaging framework
- Editorial and promotional calendar development
- Creative concepts for seasonal peaks and product launches
Phase 3
Activation and storefront launch
- Optimization of shoppable profiles across all relevant platforms
- Visual content production and automated scheduling setup
- Initial buyer engagement tactics and community management
- Activation of catalog-linked paid social campaigns
Phase 4
Scaling and customer acquisition
- Performance optimization based on real-time transaction data
- Strategic influencer collaborations and product seeding
- Scaling high-ROAS paid advertising efforts
- Implementation of customer retention loops and engagement tactics
Phase 5
Performance optimization and growth
- Ongoing monitoring and A/B testing of ad creatives
- Monthly revenue reporting and long-term strategy refinement
- Trend adaptation and exploration of new emerging platforms
- ROI tracking and full-funnel attribution modeling to verify growth
Our strategic social media expertise
across specialized E-commerce sectors
We deliver viral-ready social media strategies for retail brands that want to grow visibility and revenue. Our team speaks the language of every platform to turn product interest into direct transactions through cinematic content and precision targeting
Industries we specialize in
👗 Fashion and apparel
Building lifestyle authority through high-end visual content and seasonal hype campaigns. We use trend-jacking and viral Reels to drive collection sell-outs and increase brand reach among trend-focused shoppers
💄 Beauty and skincare
Nurturing consumer trust through expert tutorials and product-led narratives. Our team leverages social proof and user-generated content to showcase results and maintain a professional clinical or aesthetic reputation
💻 Consumer tech and electronics
Product-driven storytelling that simplifies technical features and builds excitement for new launches. We create unboxing videos and high-energy demos that resonate with high-intent tech buyers and innovators
🥤 Food and beverage
Driving brand visibility for innovative food startups and established retail brands through visual craving-led content. We turn foodies into repeat customers through interactive community challenges and lifestyle storytelling
🏠 Home and interior
Placing your products in aesthetic guides and high-authority design features to reach homeowners. We use visual discovery platforms such as Pinterest and Instagram to drive high-quality traffic to your store
🧴 Health and wellness brands
Building trust through educational narratives and community-driven content for personal care platforms. We facilitate long-term loyalty by highlighting brand values and product efficacy through empathetic storytelling
👟 Athletic and outdoor gear
Authority building for performance brands through professional reviews and technical storytelling. We reach active lifestyle communities by pairing high-performance visuals with authentic community engagement
📦 Subscription and niche services
Lifecycle-driven strategy to drive recurring revenue through high-impact product storytelling. We manage seasonal promotional windows and gift guide placements to maximize user acquisition and retention
✨ Luxury and premium retail
Cinematic storytelling and exclusive brand positioning for high-end retail brands. We use curated content and aesthetic consistency to resonate with high-net-worth individuals and international luxury buyers
Our rating based on 80+
verified client reviews
4.9
High-quality work (17)
Timely (13)
Communicative (10)
Professional (8)
Great project management (9)
...
5.0
eCommerce
San Francisco, California
10,001+ Employees
$10,000 to $49,999
July 2022 - August 2023
“We’re highly impressed by their innovative strategies and seamless execution!”
Jose Robertson | Distribution Company
Head of Marketing
5.0
Healthcare
New York City, New York
51-200 Employees
$50,000 to $199,999
Jan. 2019 - Ongoing
"I am completely satisfied with the services we've ordered from the company."
Melissa Orlova | Brain Scientific Inc.
Business Development Manager
5.0
Software
Porto Calvo, Brazil
5,001-10,000 Employees
$10,000 to $49,999
Dec. 2022 - July 2023
“Their expertise and innovative strategies helped our company achieve remarkable success”
David Meikson | Binance
Crypto Marketing Leader
5.0
Software
Singapore
11-50 Employees
Confidential
Feb. 2022 - Ongoing
NinjaPromo.io is a multi-talented team offering a wide array of skills, creativity, and experience.
Charles Ellingsen | Unity Network
CEO & Founder
5.0
Software
St. Petersburg, Florida
501-1,000 Employees
$50,000 to $199,999
Nov. 2021 - Ongoing
“Their insights into the industry
and our target audiences continue to surprise us”
Aleksei Mordas | ElmoSoft
CEO
5.0
Other Industry
Spain
11-50 Employees
Confidential
Feb. - Apr. 2023
“We were very happy with the team's work. We always received everything on time and with great quality“
Christophe Ozcan | Tozex
Chief Executive Officer
5.0
Arts, entertainment & music
London, England
11-50 Employees
Confidential
Feb. - Mar. 2026
"The overall experience was positive, and the team was easy to work with throughout the project."
Marketing | Duck Design
Anonymous
5.0
Consumer products & services
London, England
11-50 Employees
Less than $10,000
Mar. - Apr. 2026
"I was really impressed by the organization & communication of the team."
Marketing | Heywa Labs
Matt Clarke
5.0
Consumer products & services
Toronto, Ontario
1-10 Employees
Confidential
Jan. 2024 - Feb. 2026
"They had a highly skilled staff."
Manager | Cosmetics Company
Elise M.
5.0
Information technology
Ulm, Germany
11-50 Employees
Confidential
June - Dec. 2025
"They listened to all our particular needs and concerns, addressing them thoroughly."
CMO | Palark
Dmitry Shurupov
5.0
Other industries
Zug, Switzerland
201-500 Employees
$50,000 to $199,999
July 2025 - Jan. 2026
"You always know what's live, what's being replaced, and what's next."
Chief Financial Officer | Upgaming
Bidzina Makashvili
Our social media marketing case studies
Explore real social media campaigns with complete transparency on engagement rates, reach metrics, follower growth velocity, and cost per engagement. We reveal actual content performance data, viral post analytics, and how we turn likes into leads and comments into customers.
PAID SOCIAL
·
SMM
·
PR
·
Task
A leading crypto exchange needed to boost app installs and user retention among both beginners and experienced traders. The challenge was to cut through the noise and address security concerns in a skeptical market.
What we did
Launched paid social ads (Facebook, Instagram, Messenger) with tailored messaging.
Rebuilt and managed Discord community with gamification and regional chats.
Executed a PR campaign focused on security and trust (13 publications, 1.5–3M reach).
Developed a balanced content calendar with educational posts and user testimonials.
Below-average CAC achieved.
Significant increase
in monthly active users and retention
Positioned as a "safe haven"
for traders
PAID SOCIAL
·
MESSENGER
·
Task
A global leader in commercial real estate needed to refresh its lead generation strategy after two years of audience fatigue. The challenge was to expand the audience and simplify communication channels.
What we did
Shifted from business jargon to simpler, more accessible messaging.
Used Facebook for traffic (interest-based targeting) and Instagram for lead forms.
Introduced WhatsApp as a communication channel, boosting interactions by 20%.
Built a third-stage funnel: retargeted users who opened but didn't fill forms, using Lookalike audiences.
8% decrease
in cost per lead
20% increase in customer interactions
(via WhatsApp)
120K unique website visits.
30K new potential investors attracted.
PAID SOCIAL
·
ANALYTICS
·
Task
A global FMCG brand needed to significantly increase audience engagement for its youth-oriented product, targeting a 7x growth in engagement rate (ER) and reaching 15M+ unique users.
What we did
Conducted a comprehensive performance analysis and adopted a data-driven, iterative testing approach.
Identified teenagers (13–17) as the primary driver of activity and aligned content with their preferences.
Used polls as a key engagement tool, achieving up to 5% ER in the first month.
Refined budget allocation and content strategy over 3 months to maximize impact.
7x activity growth, surpassing the 1% ER target.
15M+ unique audience reached.
Top posts achieved ER up to 27%.
6,000+ clicks generated.
PAID SOCIAL
·
GOOGLE ADS
·
Task
A global smartphone manufacturer needed to promote a “buy one, get one” weekly promotion through local marketplaces, drive sales, and generate website traffic for future product releases.
What we did
Ran Google Search and Display campaigns targeting high-intent keywords ("smartphones," "buy smartphone").
Launched targeted social media ads on Facebook and Instagram, excluding luxury buyers and focusing on parents (back-to-school angle).
Used retargeting via Google Display Ads to re-engage users who visited catalog pages but didn't convert.
Monitored and adjusted campaigns based on real-time performance data.
1.5M unique users reached
in the first 3 months
150K monthly visits
(200% increase)
10K leads generated at $15 CPA.
25K new social media followers, 25% engagement increase.
15% improvement in customer retention.
PAID ADS
·
PR
·
SMM
·
Task
An EdTech company needed to validate demand for its new OPERI app, launch user acquisition, and identify effective channels and messaging for scaling in the manufacturing sector.
What we did
Conducted a product and audience audit, structuring the audience into three tiers.
Launched a PR campaign with a media plan, publishing articles in industry outlets (London Loves Business, USA Today).
Set up analytics (Appsflyer) and launched paid traffic on Meta Ads and Google UAC.
Tested broad targeting vs. interest-based, finding broad targeting more effective ($0.35 CPI).
Scaled to iOS with SKAdNetwork and tailored creatives for English-speaking markets.
20.8K app installs.
$0.1 CPI on Google Ads.
$0.3 CPI on Meta Ads.
1,183 organic installs alongside paid activity.
VIDEO PRODUCTION
·
Task
A European B2B cloud provider needed to explain its complex product through video and stand out in a regulated, competitive market for enterprise clients.
What we did
Identified four key product values: performance, reliability, GDPR compliance, and ease of integration.
Wrote scripts and produced four videos for different business goals.
Created 2 Reels for social media, 1 brand awareness ad, and 1 product video with interface visualization.
Four professional videos delivered on time.
Clear, consistent visual brand language established.
Videos adapted for social media, offline events, and partner presentations.
INFLUENCER
·
TWITTER
·
Task
A betting platform needed to enter a competitive market quickly, targeting a crypto-native audience without wasting budget on broad, untargeted campaigns. The client wanted to work with influencers who already had the trust of their ideal users.
What we did
What we did
Conducted in-depth competitor analysis to identify which influencers were already promoting similar products
Selected a network of trusted crypto influencers on Twitter with proven engagement and audience quality
Developed a clear brief for native, non-aggressive content that highlighted the platform's value
Fast and targeted market
entry through a trusted influencer network
Access to an audience already familiar with
and open to similar products
Reduced customer acquisition costs
through precise targeting
COMMUNITY
·
LAUNCH
·
Task
A Web3 educational platform needed to launch its token and get listed on Tier-2 exchanges (Gate.io, MEXC) within six months, building an authentic community from scratch.
What we did
Built and scaled a strong community (Discord, Telegram) without fake engagement.
Executed a comprehensive launch strategy: PR, influencer marketing, pre-listing private sales.
Guided the platform through exchange Due Diligence (DD) and KYB verification.
Created trading incentives to ensure organic activity and liquidity post-listing.
Successfully listed on Gate.io and MEXC.
Secured strategic partnerships (including with Udemy).
Achieved organic trading activity
avoiding a "pump and dump"
COMMUNITY
·
ENGAGEMENT
·
Task
A metaverse gaming project needed to quickly build a robust, engaged community around its Play-to-Earn game and FYN token in a competitive sector.
What we did
Established and managed dedicated Discord and Telegram channels.
Recruited experienced moderators to foster a welcoming and inclusive environment.
Scheduled regular events, AMAs, and interactive discussions.
Implemented giveaway contests with FYN token rewards to incentivize participation.
Gathered and acted on community feedback to refine engagement strategies.
+250% community growth in members and participation
(within 5 weeks)
4x increase
in community engagement
Daily moderation ensuring 1K+ messages/day
with a positive environment
GOOGLE ADS
·
RETARGETING
·
Task
A quality control services company needed to double its leads and reduce CPA in a highly competitive market, while educating a new audience about its services.
What we did
Ran Google Ads campaigns targeting existing demand (e.g., "supplier verification in China") with high bids.
Launched search campaigns with related keywords (e.g., "China factories") to educate a new audience.
Implemented retargeting campaigns to re-engage interested users.
Used call tracking, negative keywords, and adapted to market changes (COVID-19).
2x increase in leads
(200 → 400 monthly inquiries)
50% reduction in CPA
($40 → $20)
12% CTR
on Google Search ads
18% of conversions
from retargeting
COMMUNITY
·
PR
·
Task
A Web3 project needed to attract investors for its token sale, overshooting initial expectations and building a strong investor community.
What we did
Executed a strategic PR and community-building campaign.
Created targeted content and outreach to attract high-quality investors.
600+ investor sign-ups.
Successful token sale, exceeding expectations.
PAID ADS
·
SMM
·
ANALYTICS
·
Task
A stem cell therapy clinic needed to enhance its digital footprint, increase brand visibility, and generate leads for its specialized treatments in the US market.
What we did
Launched targeted ads across Facebook, Twitter, LinkedIn, Instagram, and YouTube with patient testimonials.
Implemented Google Analytics 4 and Google Tag Manager for comprehensive tracking.
Developed a content strategy with educational posts, patient stories, and interactive content.
Used A/B testing and optimized ad spend based on performance metrics.
8K → 12K monthly website visits.
1K → 3K monthly social media engagements
(3x growth)
500 → 750 new leads (+250).
ROI improved from $3K → $4.5K per month.
SMM
·
CONTENT
·
Task
A transparent pricing healthcare marketplace needed to build its social media presence from scratch, increase brand awareness, and drive website traffic.
What we did
Conducted detailed audience research to identify demographics and behaviors.
Developed engaging content (educational articles, interactive posts, polls, live Q&As).
Designed custom graphics and GIFs with a modern, clean aesthetic.
Optimized social media profiles across LinkedIn, Twitter, Facebook, and Instagram.
+230% brand awareness.
254.6K+ monthly engagements across platforms.
519.2K+ monthly website views
from social media
620 monthly leads generated.
SMM
·
PAID ADS
·
Task
A local fitness studio needed to enhance its digital presence, redesign its Instagram profile to appeal to women aged 25-50, and generate leads for trial classes.
What we did
Redesigned Instagram profile to reflect the peaceful, community-focused brand.
Developed content mix (videos, testimonials, educational posts, live sessions, Q&As).
Launched targeted ad campaigns on Instagram and Facebook using lead forms.
Monitored analytics and A/B tested creatives in real-time for optimization.
38% Instagram followers growth.
27% increase in engagement rate.
219 leads in 25 days at $54 CPL.
19K clicks at $0.60 per click
($11,860 ad spend)
SMM
·
PAID ADS
·
MOTION
·
Task
A fitness club for women needed to increase memberships, deepen market penetration, and attract women aged 18-44 within a 3 km radius through targeted digital marketing.
What we did
Analyzed existing content to identify high-performing types.
Created look-alike audiences based on engaged users.
Developed a promotional video and ran multi-platform ads (Google, Facebook, Instagram, TikTok) with clear CTAs (discounts, free trials).
Used a mix of traffic and reach campaigns, continuously monitoring performance and reallocating budgets.
4.5% increase in club memberships
(exceeded 3% goal)
150% improvement
in social media engagement
800+ leads → 320 trial lessons → 150 new memberships.
20% reduction
in cost per lead
SMM
·
COMMUNITY
·
INFLUENCER
·
Task
Seoul Labs needed to increase brand recognition and engagement for its Xphere mainnet in a crowded market, attracting both individual users (B2C) and business partners (B2B).
What we did
Developed an SMM strategy with consistent content across Twitter, Medium, and Telegram.
Managed community with challenges, contests, and Zealy giveaways.
Partnered with prominent influencers and boosted Twitter posts with paid ads.
37.5M audience reach
225K website clicks (150% above KPI)
8,000 challenge participants
10K new Telegram members in 3 months
+35% Twitter & Telegram engagement boost.
GOOGLE ADS
·
SMM
·
SEO
·
Task
A luxury car rental company in the UAE needed to increase brand recognition among international tourists and differentiate itself in a highly competitive market.
What we did
Conducted in-depth market analysis and competitive research.
Identified two audience segments (tourists and local HNI) with tailored messages.
Conducted pre-campaign surveys to set brand awareness benchmarks.
Created a unified campaign with high-quality visuals and videos.
Used Google Ads (interest-based, intent-based, retargeting) + SMM + SEO.
5K+ users reached
(+24.6% audience growth)
80K clicks
(145.6% above KPI)
Brand recognition among tourists increased
from 22% → 30% (+8%)
Future rental intent among locals increased
from 40% → 50% (+10%)
6,250 social media followers
(+25% engagement)
INFLUENCER
·
SMM
·
Task
A meme token on Solana needed to expand its reach and solidify its brand presence in the competitive cryptocurrency market.
What we did
Partnered with high-profile crypto influencers on Twitter and YouTube.
Developed visually appealing illustrations and infographics for social media.
Launched targeted campaigns to drive traffic and engagement.
20K daily active users.
50 media mentions
across tier-1 and tier-2 crypto outlets
~5M total views.
18% average engagement rate
from influencer campaigns
SMM
·
PR
·
INFLUENCER
·
Task
A Web3 project needed to build a comprehensive digital campaign to raise awareness of its platform merging blockchain technology with sustainable water solutions.
What we did
Executed a targeted Digital PR campaign (Yahoo press release).
Partnered with high-profile Web3 influencers (1M+ combined reach).
Managed Discord and Telegram communities with a Zealy contest.
Conducted a Digital Airdrop via Gleam ($1,000 prize pool).
1.5M+ impressions, 18% ER.
+8K Twitter followers
+7.5K community members
+40% site traffic
+10% LAK3 trading volume
GROWTH
·
WEB3
·
AI
·
Task
A blockchain analytics platform needed to increase user adoption and establish itself as a go-to tool for both beginners and experts in the Web3 ecosystem.
What we did
Developed a growth strategy integrating SEO, digital design, influencer marketing, and social media
Positioned the platform as a tool for actionable insights from complex blockchain data
Enhanced brand visibility
within the Web3 community
Attracted both entry-level and expert users
to the platform
WEBSITE
·
SMM
·
COMMUNITY
·
Task
A trading platform needed to enhance its online presence, rebuild its website, boost social media engagement, and build a thriving community of traders and investors.
What we did
Redesigned the website in alignment with new brand guidelines (UX/UI, copywriting).
Developed a targeted SMM strategy across Instagram, X, LinkedIn, and Telegram.
Introduced interactive content (polls, Q&As) and educational posts.
Provided 24/7 community management, sharing updates, success stories, and support.
+35% faster page load (4.2s → 2.7s)
bounce rate drop (48% → 38%)
+6K new followers
across all platforms
+3.7K new community members
(+25% growth goal)
Telegram DAU up from 100 → 140.
INFLUENCER
·
SMM
·
CONTENT
·
Task
An eSports center needed to attract physical visitors by building a comprehensive digital marketing funnel, generating high-quality leads, and converting them into actual customers.
What we did
Partnered with gaming influencers for sponsored content, event appearances, and giveaways.
Published 30 blog posts, 10 videos (50K views), and 50 graphics.
Managed social media across Facebook, Instagram, and Twitter, achieving 20% engagement rate.
Provided 24/7 community support and encouraged user-generated content.
500 new clients
4.8K leads
$12 cost per lead
9% conversion rate
13K+
new social media followers
80K+
unique website users
COMMUNITY
·
SMM
·
INFLUENCER
·
Task
A leading crypto exchange needed to increase brand awareness, engagement, and user acquisition in a highly competitive market.
What we did
Established 24/7 Telegram community management with instant support and conflict resolution.
Created contests, explainer videos, and 400+ creative assets.
Rebranded social media accounts and launched a brand awareness campaign.
5x engagement rate
150K social engagements
2M+ monthly organic impressions.
-25% CAC
(+40K new traders onboarded)
+50% MAU
(50K monthly active users)
+20% CLTV
($2,000 more revenue per customer)
SMM
·
COMMUNITY
·
Task
A UK app-based bank needed to transform social media from a passive presence into a dynamic channel for organic traffic and customer engagement.
What we did
Gathered audience insights to understand customer preferences.
Selected relevant platforms (Facebook, Twitter, Instagram).
Crafted a content strategy with customer-centric narratives, financial tips, and engaging visuals.
Crafted a content strategy with customer-centric narratives, financial tips, and engaging visuals.
300% rise in social engagement
(15,000 interactions)
30% faster response time
via social support
15% traffic boost
(7,500 new website visitors)
3,500 personalized conversations initiated.
COMMUNITY
·
SMM
·
Task
An NFT fashion marketplace needed to manage its huge, highly active community (400K members) effectively, keeping them engaged while adhering to the brand’s tone of voice.
What we did
Developed a tailored strategy with engagement games, polls, contests, and other activities.
Deployed a team of 8 community managers and 1 engager for 24/7 support.
Restructured Discord channels to improve information flow and encourage conversations.
22% increase in sales volume.
15K new community members.
50K social media mentions.
25% rise in user interactions.
SMM
·
COMMUNITY
·
PAID ADS
·
Task
A high-end residential complex in Limassol needed to increase brand recall and drive high-intent traffic that would convert into leads and sales in a competitive market.
What we did
Built 24/7 Telegram community management with instant responses.
Produced high-quality animated videos, motion graphics, and SEO-optimized content.
Ran paid social ads with precise targeting to avoid wasting budget.
Implemented chatbots for quick feedback and automated lead distribution.
213 leads, 117 bookings, 41 deals closed.
150% Monthly Active Users growth
(reaching 643 users)
$92 CAC achieved.
15% repeat purchase rate
via email marketing
STRATEGY
·
SMM
·
SEO
·
PR
·
Task
A leading home appliance manufacturer needed to penetrate the competitive US market, build brand awareness, and drive customer acquisition through a comprehensive digital strategy.
What we did
Conducted extensive market research and competitor analysis to identify gaps and opportunities.
Launched a multi-channel digital strategy (SMM, email, influencer marketing, SEO, PR, affiliate marketing).
Built strategic partnerships with eco-focused organizations to highlight sustainability.
Optimized the website for relevant keywords and launched link-building campaigns.
Bounce rate dropped by 25%.
40% repeat purchase ratio
indicating strong customer loyalty
50+ media mentions and PR hits
significantly growing brand visibility
COMMUNITY
·
INFLUENCER
·
PAID ADS
·
Task
A new blockchain-based NFT breeding game needed to launch its NFTs and build a successful community in a competitive space, targeting both crypto-savvy users and casual gamers.
What we did
Developed a multi-pronged strategy: SMM, Telegram community management, crowd marketing, PPC, and influencer marketing.
Created optimized social accounts and engaging content.
Implemented growth hacking tactics and ran paid ads for retargeting.
2.5K NFTs sold out.
3.5K+ new community members.
15K subscribers across social media.
SMM
·
CONTENT
·
DESIGN
·
Task
A boutique software development company needed to increase online visibility, engagement, and brand awareness to reach C-level executives and build authentic relationships.
What we did
Developed a comprehensive content marketing strategy (blog posts, infographics, videos).
Created over 200 infographics, GIFs, and design assets.
Focused on delivering value to the target audience through useful content.
159% higher rate
of engagement
11K new
social media followers
440K monthly
organic impressions
Over 3K C-level executives
as new followers
SMM
·
PAID ADS
·
EMAIL
·
Task
A music licensing platform needed to grow revenue, build a dedicated customer base for long-term subscriptions, and increase engagement in a competitive market.
What we did
Analyzed target audience and developed new segments for tailored content.
Created a comprehensive content plan (blog posts, social media, infographics, videos).
Tested multi-channel targeted ads (Facebook, Twitter, LinkedIn), discovering video ads drove 2x ROAS.
Implemented email marketing with segmented lists.
Established contact with B2B companies for partnerships.
300% higher engagement
1.5K active users attracted
250% ROAS.
26% MRR growth
13% decrease in CAC
8% improvement in gross margins
15% decrease in churn rate
SOCIAL MEDIA
·
DESIGN
·
Task
A blockchain payment gateway needed to attract a new relevant audience, increase brand awareness, and grow its user base through social media and content.
What we did
Developed a detailed strategy and content plan for comprehensive social media promotion.
Created more than 150 videos, animated and static images.
Launched marketing campaigns to increase brand awareness and user acquisition.
5x subscriber growth.
9.5K+ new users.
70K monthly impressions.
150+ individual pieces of content created.
SOCIAL MEDIA
·
CONTENT
·
Task
An art investment platform needed to attract an engaged audience and increase brand awareness without using any traditional marketing methods.
What we did
Developed a content distribution campaign across topic-related platforms and social media.
Created graphic, text, and video content (including a short explainer video).
Focused on viral content, growth hacking, and organic engagement strategies.
$15.6M raised during ICO.
655% increase in content engagement.
5,000 personal conversations with potential customers.
SOCIAL MEDIA
·
PAID ADS
·
Task
A global green energy project needed to build brand awareness, attract a new audience, and popularize its ecological solutions across social media platforms.
What we did
Developed detailed audience portraits and complex strategies for Facebook, Telegram, Twitter, and LinkedIn.
Produced over 120 pieces of content (images, GIFs, videos, memes, infographics).
Set up targeted advertising and used crowd marketing methods.
310% higher audience reach.
5 targeted advertising campaigns launched.
120+ pieces of content created.
100+ brand style elements developed.
SOCIAL MEDIA
·
STRATEGY
·
Task
A blockchain business integration platform needed to attract investors to reach its soft cap during an ICO, while also building long-term community engagement and hype.
What we did
Campaign 1 (Fundraising): Spread sales content across social platforms to drive ICO contributions.
Campaign 2 (Community): Ran engagement campaigns on Telegram, YouTube, and other networks to encourage token holders to share positive experiences.
Developed an interactive chatbot and created animated videos.
$12.6M raised during the ICO.
1.2M potential investors reached organically on social media.
1 interactive chatbot developed.
SOCIAL MEDIA
·
STRATEGY
·
Task
A startup building the world’s first OTC token market needed to build brand recognition, attract an active audience, and secure investments despite being at an early stage with limited resources.
What we did
Implemented a buzz marketing strategy across all social media platforms.
Created a 30-second promotional video highlighting key facts and figures.
Applied growth hacking techniques and non-standard solutions.
$3M raised during the ICO.
400K potential investors reached on niche social networks.
SMM
·
PAID ADS
·
COMMUNITY
·
Task
A digital asset management platform needed to increase brand awareness, drive sign-ups, and build an engaged community through social media, paid ads, influencer marketing, and content creation.
What we did
Developed a content plan and rebranded the Instagram account.
Launched ad campaigns on Facebook and LinkedIn.
Established 24/7 community management in Telegram.
Produced 75+ images, infographics, GIFs, and an explainer video.
1K+ sign-ups on the website.
70% website conversion growth.
100K+ engagements.
75 images and infographics created.
SMM
·
PAID ADS
·
Task
A Forex and CFD trading platform needed to increase brand recognition and attract more traders to its unique subscription model.
What we did
Developed social media with targeted advertising (Facebook, Instagram).
Created a high volume of engaging content and activities.
Shared employee-focused content to humanize the brand and build trust.
330% growth in social media audience size.
$0.2 average cost per click.
3x greater engagement rate on posts.
257 qualified leads in 1 month.
SMM
·
PAID ADS
·
CONTENT
·
Task
A food and coffee brand needed to increase brand awareness, attract new customers, and boost average check through social media, content, and paid advertising.
What we did
Designed 20+ TA portraits and identified the 4 most profitable segments to focus on.
Created 300+ images, photos, GIFs, and videos.
Wrote 20+ articles about food, coffee, and related topics.
Launched 50+ advertising campaigns on Facebook and Instagram.
Established 24/7 community management and reputation management.
120K impressions per month.
230% brand awareness increase.
400+ new customers.
110% average check increase.
SOCIAL MEDIA
·
INFLUENCER
·
Task
A global leader in cryptocurrency mining needed to attract a new relevant audience, increase engagement, and generate high-quality content to lure new solvent clients.
What we did
Developed a detailed content plan with a situational marketing approach.
Created 50+ animated and still images, videos, and educational content.
Set up targeted advertising and organized contests to boost engagement.
Rebranded the Instagram account and reached top influencers.
4x subscriber growth.
15+ influencers and media outlets talking about the project.
50+ posts on social media.
3,000+ messages to the project.
SMM
·
INFLUENCER
·
EMAIL
·
Task
A sustainable fashion brand needed to raise awareness about ecological issues, attract new customers, and drive sales through social media, influencer partnerships, and email marketing.
What we did
Developed a unique visual concept and branded templates for social media profiles.
Created structured post rubrics (sustainability tips, eco-brand highlights, industry news, behind-the-scenes).
Designed educational infographics about fast fashion's environmental impact.
Launched targeted Instagram ad campaigns based on interests, behaviors, and demographics.
Collaborated with eco-conscious influencers to expand reach.
$10 lower acquisition cost vs. industry average.
35% increase in conversion rate from social media.
2.4K leads generated via email marketing.
+$80K revenue gained in 3 months
compared to the previous year
SMM
·
DESIGN
·
Task
A Boston-based plant shop needed to build its Instagram presence from scratch to grow brand awareness and showcase its interior plant design portfolio, with no internal marketing resources.
What we did
Conducted a social media audit and identified Instagram as the ideal channel for strategic objectives.
Created a digital brand book and mood board to guide the creation of the Instagram channel.
Curated on-brand images and managed the feed, including custom imagery and brand consulting.
Focused on high-quality, local engagement (Boston metro area) rather than vanity metrics.
1,550% increase in following.
Grew from 50 to over 3,000 followers
in six months
1,775 net growth.
SMM
·
DESIGN
·
Task
A card game needed to promote its Kickstarter campaign, raise $10,000, and build product awareness through social media.
What we did
Developed a social media strategy with engaging content reflecting the brand's voice.
Created a dynamic animated video and eye-catching images to optimize social profiles.
Produced informative and entertainment content to engage the audience.
Showed the card game innovatively, emphasizing main themes and details.
$10K+ pledged
($10,155 raised, exceeding goal by $155)
20+ engaging
social media posts created
319K+
monthly views
SMM
·
PR
·
Task
An innovative IT quarter needed to promote its ecosystem (kindergarten, art school, art gallery, cafes, yoga) to attract customers and increase brand awareness in the local market.
What we did
Developed a complex content plan and PR strategy for social media promotion.
Created eye-catching images and infographics with a personal style for the target audience.
Published informative posts about the housing complex for the IT segment.
3x subscriber growth.
50K monthly impressions.
150% higher engagement rate.
200% increase in brand awareness.
SMM
·
DESIGN
·
Task
A Saudi Arabian cafe located next to a gaming club needed to build its social media presence from scratch, creating a unique brand style that resonates with gamers and esports fans.
What we did
Designed and filled social networks from the very beginning.
Created a unique brand style matching audience interests and the cafe's concept.
Generated attractive content for both feed and profile layout.
Set up a Facebook community and established communication with members.
8K organic Instagram impressions.
150% increase in relevant followers.
340% higher audience reach.
1 Facebook community created, set up
and filled with unique content
SMM
·
PAID ADS
·
COMMUNITY
·
Task
A unique business-class residential complex in a city with a small target audience needed to generate leads and sales exclusively through digital channels without wasting budget.
What we did
Created brand platforms on Instagram, Facebook, and Twitter with a lifestyle focus.
Developed a visual component with motion graphics and video content.
Built an active community with 20-minute response times and chatbots for automation.
Worked closely with the client's sales department to adjust advertising based on lead quality.
117 bookings, 41 closed deals, 213 leads generated.
Stable lead cost of $20–22
even with an 8.6% price increase
Monthly engagement rate of 5–6%.
Contributed to over 50%
of all apartment sales in both towers
Meet your dedicated SMM team
We assemble your team around your industry, platform strategy, and audience goals — then deliver consistent, scroll-stopping content every single day.
Industry-matched team (30+ industries)
Local-market aligned specialists
24/5 time-zone aligned coverage
100% remote team
Talent from 60+ countries
01
Project Manager
Your main point of contact. Coordinates content calendars, manages campaign timelines, ensures deliverables hit deadlines, and keeps you updated on every post, comment, and campaign milestone.
02
Client Success Manager
Owns the relationship, strategy execution, and results. Tracks engagement metrics, revenue attribution, and campaign ROI — making sure we're hitting your KPIs and adapting as your brand grows.
03
SMM Team Lead
Senior social media expert who owns your entire strategy, content pillars, and growth roadmap. Decides what platforms to prioritize, what content formats will drive engagement, and what trends to capitalize on for maximum virality.
04
Social Media Specialists
Handle daily social media management: content posting, platform optimization, hashtag research, community engagement monitoring, and ongoing performance improvements across all active channels.
05
Content Creators & Visual Producers
Create all visual content: Reels, TikToks, Stories, YouTube Shorts, carousels, graphics, and video editing. They craft thumb-stopping content optimized for each platform's algorithm and write captions that drive engagement and conversions.
06
Paid Social Specialist
Manages Instagram Ads, Facebook Ads, TikTok Ads, LinkedIn Sponsored Content, and Twitter/X promoted posts. Optimizes targeting, tests creative variations, manages budgets, and ensures every dollar spent returns measurable ROI.
07
Influencer Partnership Manager
Identifies ideal creator partners, negotiates contracts, manages campaigns from brief to posting, tracks performance ROI, and builds long-term ambassador relationships that feel authentic and drive real business results.
Your SMM engine, on subscription
Start lean, add capacity, keep the cadence.
3 months
6 months 10%off
12 months 20%off
Starter
40 hours
$
100
/ hr
10% OFF
20% OFF
$
4000
$
4000
/ mo
Core team:
PM, CSM, Team Leads
PM, CSM, Team Leads
1 - 3 specialists
1 - 2 core services + supportive &
ad-hoc work
ad-hoc work
Growth
80 hours
$
90
/ hr
10% OFF
20% OFF
$
7200
$
7200
/ mo
Core team:
PM, CSM, Team Leads
PM, CSM, Team Leads
2 - 6 specialists
2 - 3 core services + supportive &
ad-hoc work
ad-hoc work
Strategist available upon request
Scale
160 hours
$
80
/ hr
10% OFF
20% OFF
$
12800
$
12800
/ mo
Core team:
PM, CSM, Team Leads
PM, CSM, Team Leads
4 - 8 specialists
3 - 5 core services + supportive &
ad-hoc work
ad-hoc work
Strategist and CMO available upon request
Enterprise
400+ hours
$
20K - 100K
/ mo
Core team:
PM, CSM, Team Leads, Strategist, embedded CMO
PM, CSM, Team Leads, Strategist, embedded CMO
8+ specialists
5+ core services + supportive &
ad-hoc work
ad-hoc work
Included in all plans:
Access to all Ninja services
Strategy, marketing, design & creative, development and analytics
Your Ninja team
Project Manager, Client Success Manager, Team Lead and specialists matched to your needs (Strategist / CMO on higher plans)
Live 90-day roadmap
Continuously updated plan of current work and upcoming priorities
Single backlog in Ninja One
All requests, ideas and tasks managed in one place
KPI dashboard in Ninja One
Results, hours logged and task status at a glance
Weekly meetings & updates
Recurring weekly call and regular progress updates
How to use your hours
All plans cover core services plus supportive work (creative, copy, optimisation, reporting, etc.) and ad-hoc tasks like launches, campaigns and landing pages.
You can also dedicate 100% of your hours to a single service (e.g. only SEO or only paid acquisition). This is a normal and often recommended way to use your capacity at certain stages.
Prices are valid for new customers only.
Social media marketing articles
Our expert articles on social media marketing, platform updates, optimization tactics, and real-world campaign insights.
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·
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Social Media
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·
13 mins read
Reasons to choose our
E-commerce social media services
High-performance social media expertise delivered through a flexible subscription model. You get specialized retail growth systems and a full production team without the overhead of a traditional firm
📊 Data-driven social strategy
Every post and platform decision is backed by audience behavior analysis, competitor research, and historical transaction data. We use tactics proven to drive E-commerce results rather than relying on guesswork
📱 Multi-platform mastery
We dominate the platforms where shoppers spend their time including Instagram, TikTok, and Pinterest. You get platform-native content optimized for each specific algorithm to maximize your brand reach
👥 Full growth team, not one person
Access a complete social media team including a strategist, creators, and analysts working together on your roadmap. This replaces reliance on single freelancers and provides consistent professional execution
🎬 Viral content creation excellence
Thumb-stopping Reels, trend-jacking TikToks, and engaging shoppable carousels. We create content formats that capture product value and encourage your audience to move from discovery to checkout
💎 Transparent subscription model
One flat monthly rate with no hidden costs or long-term lock-ins. You have the flexibility to scale your social media efforts as your inventory grows or seasonal peaks require more capacity
💰 Conversion-focused performance
Our team optimizes for transactions and revenue rather than just vanity metrics. Every campaign is tracked from the initial social impression to the final sale to show your true organic and paid ROI
🎯 Integrated paid social ads
Meta Ads, TikTok Ads, and Pinterest Ads managed by experienced performance specialists. We test creative variations and optimize targeting to keep your customer acquisition costs low while scaling visibility
🤝 Influencer network and partnerships
Access to a vetted network of creators across all niches and product categories. We handle every aspect of influencer relations to turn product seeding into a predictable and scalable revenue channel
📈 Real-time performance analytics
Live dashboards tracking engagement rates, referral traffic, and revenue attribution. Weekly reports in plain English explain exactly what is working and how we are optimizing for better retail performance
FAQs
Initial content and campaigns typically go live shortly after onboarding is complete. You will likely see growth in reach and engagement during the first month, with meaningful sales momentum and consistent conversion performance building by months two or three as we refine targeting based on transaction data
Instagram and Pinterest are essential for product discovery and direct checkout. TikTok drives viral reach and impulse purchases for consumer goods, while Facebook remains powerful for retargeting and full-funnel campaigns. LinkedIn is recommended for B2B wholesale and trade accounts
Our team provides high-end video editing, creative direction, and content production to transform your product assets into cinematic Reels, unboxing videos, and shoppable carousels. We work with your existing assets or brief your internal team on capture requirements aligned with our performance standards
We optimize your posting frequency based on your product catalog and audience behavior. A typical high-performing cadence includes regular weekly posts plus Stories, adjusted to your package and campaign goals, with promotional pushes timed around launches, seasonal peaks, and restock events
We focus on full-funnel optimization using shoppable posts, retargeting sequences, and audience segmentation that targets high-intent shoppers. We track every touchpoint from first impression to checkout to maximize your conversion rate and ROAS
We provide scalable solutions for everyone from independent product brands and early-stage startups to multi-category retailers and global E-commerce platforms. Our strategy adapts to your catalog size, price point, and growth stage
Yes. You will have full visibility into our process through a shared content calendar and live task board. We work on a weekly approval cycle so you can review and approve all product visuals, captions, and ad creatives before publication to ensure brand alignment and accuracy
Our team identifies and manages partnerships with vetted creators across all product niches from beauty and fashion to tech and home. We handle outreach, gifting coordination, contract negotiation, content approval, and performance tracking to turn product seeding into a measurable revenue channel
We are experienced in navigating platform-specific policies across Meta, TikTok, Pinterest, and Google Shopping. Our specialists ensure all creatives, targeting, and product claims are compliant while maintaining high performance and protecting your brand reputation
We track revenue-critical metrics including ROAS, cost per purchase, referral traffic, and add-to-cart rates. Our reports connect social activity directly to your store revenue and provide clear attribution data for strategic budget decisions
Initial content and campaigns typically go live shortly after onboarding is complete. You will likely see growth in reach and engagement during the first month, with meaningful sales momentum and consistent conversion performance building by months two or three as we refine targeting based on transaction data
Instagram and Pinterest are essential for product discovery and direct checkout. TikTok drives viral reach and impulse purchases for consumer goods, while Facebook remains powerful for retargeting and full-funnel campaigns. LinkedIn is recommended for B2B wholesale and trade accounts
Our team provides high-end video editing, creative direction, and content production to transform your product assets into cinematic Reels, unboxing videos, and shoppable carousels. We work with your existing assets or brief your internal team on capture requirements aligned with our performance standards
We optimize your posting frequency based on your product catalog and audience behavior. A typical high-performing cadence includes regular weekly posts plus Stories, adjusted to your package and campaign goals, with promotional pushes timed around launches, seasonal peaks, and restock events
We focus on full-funnel optimization using shoppable posts, retargeting sequences, and audience segmentation that targets high-intent shoppers. We track every touchpoint from first impression to checkout to maximize your conversion rate and ROAS
We provide scalable solutions for everyone from independent product brands and early-stage startups to multi-category retailers and global E-commerce platforms. Our strategy adapts to your catalog size, price point, and growth stage
Yes. You will have full visibility into our process through a shared content calendar and live task board. We work on a weekly approval cycle so you can review and approve all product visuals, captions, and ad creatives before publication to ensure brand alignment and accuracy
Our team identifies and manages partnerships with vetted creators across all product niches from beauty and fashion to tech and home. We handle outreach, gifting coordination, contract negotiation, content approval, and performance tracking to turn product seeding into a measurable revenue channel
We are experienced in navigating platform-specific policies across Meta, TikTok, Pinterest, and Google Shopping. Our specialists ensure all creatives, targeting, and product claims are compliant while maintaining high performance and protecting your brand reputation
We track revenue-critical metrics including ROAS, cost per purchase, referral traffic, and add-to-cart rates. Our reports connect social activity directly to your store revenue and provide clear attribution data for strategic budget decisions
Ready to take your marketing
to the next level?
Get a look at:
- How Ninja Promo works;
- How you can do marketing at scale better, faster and cheaper;
- How we’re different from agencies, freelancers and in-house marketing teams (hint: we’re 15x faster than hiring!);
- The most suitable subscription plan for your needs.
We work all over the world
We have a fully remote team, so we can hire the best experts from all over the world
London
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Dubai
Nassima Tower, 04th floor, Sheikh Zayed Road, Dubai, 00971
Singapore
3 Coleman St, #03-24, Singapore 179804
Hong Kong
38 Wong Chuk Hang Road 1/F, 2F, 25-27F, Hong Kong Island, Hong Kong
New York
276 5th Avenue, NY 10001, New York, United States of America
Vilnius
Konstitucijos ave. 21A, Vilnius, LT-08130, Lithuania
Seattle
Columbia Center — 701 5th Avenue, Seattle, WA 98104, United States of America
Atlanta
Bank of America Plaza — 600 Peachtree Street NE, Atlanta, GA 30308, United States of America
Los Angeles
One Wilshire — 624 South Grand Avenue, Los Angeles, CA 90017, United States of America
Toronto
First Canadian Place — 100 King Street West, Toronto, ON M5X 1A9, Canada
Amsterdam
Zuidas Business District (The Rock) — Claude Debussylaan 80, 1082 MD Amsterdam, Netherlands
Sydney
Salesforce Tower — 180 George Street, Sydney NSW 2000, Australia