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Refund Policy

The client may request a refund no later than 7 calendar days after a payment has been made. The company is entitled to deduct 5% service on said refund. After the 7-day period has elapsed, the payment for the services becomes non-refundable.

The refund request may be denied in the following case:

- The Contractor may deny a refund request if evidence of fraud, abuse of refunds, resale of the Contractor's services or other manipulative practices. Promotions, upgrades and changes to existing plans are non-refundable.

- Violation of refund process

Refund process

- The client should contact Ninjapromo team by email with the following subject: «Refund request»
- Email should be sent from The client's email (used while providing the payment);
- Email should include the following information: company name, date of the payment, name off the service